Thursday, July 26, 2012

Increase Employability by Drawing-out “Hidden” Skills

Webinar Recording:

Increase Employability by Drawing-out “Hidden” Skills

Webinar featuring work by CAEL and the Alameda County Workforce Investment Board to assess transferrable skills at New United Motor Manufacturing, Inc.

Community College Partnerships: From “Impossible” to “Done”

Building partnerships among institutions of higher learning can be challenging enough. Imagine trying to do this across state lines and state college systems.

But a rather novel partnership is just what Bismarck State College in North Dakota and the Connecticut Community College System have formed in response to the critical workforce training needs of a regional energy employer. In a unique and innovative partnership, the colleges have joined forces to offer on-the-ground and online education and training to Northeast Utilities (NU) employees, both current and new hires.

Sobering energy industry data show that upwards of 50% (almost 60,000) of the skilled technician and engineering workforce will be retiring or leaving the industry in the next few years. In addition, the National Commission on Energy Policy concludes that 150,000 new jobs will be needed to design and operate new low-carbon power sources in the coming years.

The serious ramifications for the energy industry if it doesn’t prepare for this loss of skills and knowledge can’t be downplayed. If NU and its education partners wanted to prepare for this demographic shift, they had little choice but to pull together and think outside the box.

NU had to make sure that it had a pool of skilled, qualified candidates to draw from to meet its workforce needs now and in the future. If it is going to have a future in energy, it has to prepare its workforce today. NU also recognized that it could meet its workforce needs only by providing a regional solution—it wasn’t viable to support a program at each college in the different communities it hires from.

As a member of the Energy Providers Coalition for Education (EPCE), a national alliance of electric utilities and organizations managed by CAEL, NU participated in developing an industry-built Electric Power Technology associate degree program available through EPCE at BSC. It made sense to tap into this resource to provide the specialized education and training it needed for its incumbent and future workforce.

The partnership allows Connecticut students in NU’s service areas to complete their general education and other technical courses on the ground at their home institutions, at any one of the 12 Connecticut community colleges. Students can simultaneously take Electric Power Technology courses online through BSC, and be awarded their degree, Associate in Technology Studies, by their home institution in Connecticut.

Developing a partnership like this takes patience and firm resolution as each partner works within and between their institutions to reach agreement on the many details of a partnership. This of course requires serious commitment and much dialogue between the many departments within a school.

But the payoff in the end is a collaboration that benefits each of the partners: the students who would otherwise not have access to the high quality, online industry-built and industry-endorsed program; the employer who taps into the industry expertise of an institution; and the education partners who can build capacity without duplicating existing programs. It’s a win all around!

If you’d like to learn more about how to build a similar successful partnership with an employer or an institution in your region, please contact me at I’m happy to talk about this unique partnership and the opportunities it presents

Lifelong Learning in the USA: A Focus on Innovation and Efficiency for the 21st Century Learner

International Journal of Continuing Education and Lifelong Learning, Vol. 4, Issue 1 (Nov 2011)
Article by Pamela Tate, Rebecca Klein-Collins, and Karen Steinberg on innovations in adult learning. Copyright owned by International Journal of Continuing Education and Lifelong Learning, Vol. 4, Issue 1 (Nov 2011), published by the School of Professional and Continuing Education, University of Hong Kong

Not Too Late for School: Winning Strategies to Help the Mature Learner- PDF available from weblink

CAEL's Tapping Mature Talent Series

Not Too Late for School: Winning Strategies to Help the Mature Learner

The Council for Adult & Experiential Learning (CAEL) has mapped out a set of strategies to support mature workers in becoming mature learners. This paper shares what we have learned and identifies the steps that states, localities, employers and educational providers can take to support mature learners.

Professional Development

Participate in a Council for Adult and Experiential Learning (CAEL) webinar, face-to-face workshop, or certification program to gain critical knowledge that will help you dramatically increase adult learners’ success. Since 1974, we have set the standards for Prior Learning Assessment (PLA), adult student advising, employee learning, and workforce development. You can rely on our professional development programs to help you help adult learners.
CAEL's 2012 Research Briefs on PLA

Employer Views on the Value of PLA

This CAEL research brief, produced in partnership with Prometric, presents highlights from conversations with 19 U.S. employers representing a range of industries on the topic of PLA. The conversations address the value of PLA to both workers and corporations, as well as employers’ views on PLA as an allowable expense within their tuition assistance programs.

Career Advice From the Pros at

August 05, 2011 Shawn Hulsizer
Looking for a job? Try the dynamic telecommunications industry. Telecom career opportunities are being created as tens of thousands of current workers retire. And you’ve seen job-hunting advice all over the web. But how would you like to hear it straight from the horse’s mouth, so to speak? At, you’ll find advice and best practice examples straight from telecom human resources professionals., a signature initiative of NACTEL, the National Coalition for Telecommunications Education and Learning, is a new career website built to arm incumbent telecom workers, as well as general job seekers, with useful industry information, telecom-specific education options, and tools to match and connect them to telecom job opportunities. The site lists more than 300 education and training programs with telecom-specific technical, sales and service and operations support programs. Currently, there are more than 1,500 jobs listed on the site.

“Our members are continually searching for education that will prepare them for new directions in telecommunications,” said Jim Spellane, director, International Brotherhood of Electrical Workers. “The fact that VIVIDFuture houses education resources and lists open telecom jobs makes it a most valuable asset for our industry and for those seeking to enter or advance in this dynamic field.”

Now, let’s get to the advice. When it comes to job hunting, you have to get through four gateways to get hired. Click below to jump to and peruse advice that will help you navigate those gateways:

* Job Hunting Strategies
* Cover Letters and Resumes That Impress
* Interview Like a Pro
* Pass Entry Tests


CAEL Career and Education Advisor Certification

July 13, 2012 Dorothy Wax
The first class has “graduated” from CAEL’s Career and Education Advising Certification course with Indiana University.  Feedback was very positive and there were some suggestions to make the program stronger, which have now been implemented.  The course helps advisors, counselors, career coaches and HR professionals link and integrate information about careers and education more effectively into their work with adults. 
The six-module online course includes a lot of information and great resources on helping adults find a satisfying  career path in today’s economy and getting the education and training needed to make that happen.
The next class will start in the fall of 2012.  If you’re interested in learning more, contact me at or 215-731-7168.

Monday, July 23, 2012

Connect to a VA for Vets coach in a live virtual meeting space-Request a Coach V4V_ContentPageHTML

Request a Coach

Fill out the form below to request a coach. Based on your unique situation, a Veteran service representative will connect you to a coach who can address your needs.​ Please indicate whether you are requesting a career coach or a coach to assist you with deployment and
To request a coach by phone, please call 1-855-VA4VETS (1-855-824-8387).

Why Use A Coach?

Personalized, on-demand support―before, during and after deployment
VA for Vets coaches provide confidential, one-on-one guidance to help Military Service Members navigate the transition between their military and civilian roles. They are knowledgeable Veterans who can relate to the experiences of Military Service Members and direct them to the resources they need to successfully deploy and reintegrate.

Using a coach is completely voluntary. If you are a Military Service Member and decide to contact a coach, he or she will be your partner throughout the entire deployment process, helping you navigate your career transitions and professional development needs. Five days a week, 12 hours a day, a coach is available to support your success.

If you answer “yes” to any of the following questions, you may benefit from coaching services:
  • Are you preparing to mobilize or deploy?
  • Are you returning from deployment?
  • Do you have questions or want to learn more about your rights under the Uniformed Services Employment and Re-employment Rights Act (USERRA)?
  • Do you need help resolving an issue in your current position at VA?
  • Do you need assistance navigating the VA for Vets website?
  • Are you looking for a new position at VA?

To get started, call 1-855-VA4VETS (1-855-824-8387) or complete the Request a Coach Form to have a coach assigned to you.

Connect to a VA for Vets coach in a live virtual meeting spaceVA for Vets provides access to a state-of-the-art virtual collaboration tool to help deployed Military Service Members stay connected to their VA workplace. Military Service Members can invite coaches, supervisors and HR professionals to join them in their personalized, virtual room to review and edit documents, work on whiteboards, take Web-based training and much more.
Benefits of virtual coachingVirtual collaboration provides a forum for engaging and productive conversations between Military Service Members and their coaches, enabling completion of work-related tasks. By creating a live, online interactive work environment, deployed Military Service Members can efficiently conduct professional and personal activities and work toward achieving better vocational outcomes using technology that is ideally suited to online collaboration.
The virtual workspace provides all the benefits of an in-person meeting, yet it allows you to be anywhere in the world, sharing one online space.
Personalize your experienceM ake your virtual experience more realistic by adding personal touches, such as:
  • Designing an avatar that looks like you
  • Creating a room featuring family photos and personal items
  • Showing off your hobbies and interests

Call 1-855-VA4VETS (1-855-824-8387) or complete the Request a Coach email form to begin working with a coach.

Monday, July 2, 2012

Link to Best Practice Network Webinars: Social Media + Corporate Responsibility: How to Amplify and Measure Your Impact

Engaged employees. Greater transparency. Consumer feedback. Communicating impact. Measuring results. These are just some of the many reasons why companies increasingly use social media to bolster corporate responsibility goals. But with so many platforms and metrics to choose from, determining the right strategy for increasing and measuring engagement quickly gets complicated.
Fenton's SEE, SAY, FEEL, DO structure offers a proven and user-friendly approach for measuring and maximizing the impact of social media efforts. Join John Gordon, SVP digital, and Susan McPherson, SVP/Director of Global Marketing, for an interactive discussion that will address the SEE, SAY, FEEL, DO method and showcase how this framework can help strengthen your corporate responsibility initiatives.
Susan McPherson is senior vice president/director of global marketing at Fenton, where she focuses on creating visibility for the firm and its clients on a global scale while also continuing to help further grow the corporate responsibility practice. She's a regular writer and contributor for publications such as the Harvard Business Review and Triple Pundit and a leader on sustainability and global development issues who routinely speaks at industry conferences. McPherson hosts the popular bi-weekly #CSRchat on Twitter.
John Gordon is Senior VP of Digital in Fenton's New York office and manages the social media practice firm wide. In that position he works to create successful engagement campaigns by integrating strategy, technology and content for clients like American Jewish World Service, ASPCA and Stonyfield Organics. Gordon was formerly the director of new media at Spitfire Strategies. He is the author of Fenton's SEE, SAY, FEEL, DO guide to social media metrics that matter.

Small Business, Big Engagement: Trends and Best Practices in Using Social Media to Tell the Small Business CSR Story

...Julie Dixon is the Deputy Director of the Center for Social Impact Communication (CSIC) at Georgetown University, where she manages the day-to-day operations of the center including research, curriculum and partnership development, outreach and communications. She's the author of CSIC's recent publication "Small Business, Big Engagement," a comprehensive set of trends and best practices for small businesses looking to use social media to engage stakeholders in their socially responsible business practices. Follow her work at the center on Twitter at @georgetowncsic.

Impact at Work: Driving Positive Change by Encouraging Intrapreneurship

Tired of business as usual? Leverage the skills you and your employees have to bring real change to your workplace - and the world - no matter your industry or job title. Learn how to create a workforce of Social Intrapreneurs: Internal innovators who challenge their organization's status quo while developing and implementing solutions that both benefit their organization and create positive social and environmental impact.
During this session, Britta Durtsche from Net Impact will outline the valuable benefits of supporting intrapreneurs in the workplace and offer a tangible toolkit that will enable you to launch workplace projects, engage co-workers, and bring social and environmental change to your community.
Britta Durtsche serves as senior manager and is responsible for Net Impact's global chapter network, including the Global Fellows program, as well as our diverse portfolio of Impact Programs, including Impact at Work, Board Fellows, Service Corps, Curriculum Change, and the Net Impact Force for Change Award

Green the Team: Five Practices for Engaging Employees in Sustainability

Leading companies are recognizing that sustainability can be a competitive advantage, but only if it resounds across the entire organization. Employee engagement can save costs, improve morale, inspire creativity, drive innovation and attract and retain talent.
Brand innovation firm BBMG discusses how to get started with smart strategies, practical case studies and tips for overcoming some of the most common challenges.
Raphael Bemporad is a champion for a new approach to branding that puts values behind every marketing initiative. An expert in brand strategy, cause marketing and public affairs, Raphael has led campaigns that are international in scope and diverse in terms of issues and industries. He has directed recent initiatives for clients such as Seventh Generation, Samsung, Earthbound Farm, Brown-Forman, Ocean Conservancy and Social Venture Network. Raphael also has an extensive background in political communications and public affairs, serving a state governor, senator and U.S. congressman.

Volunteer Match;research studies involving employee volunteering, community involvement, social responsibility and corporate citizenship. Need to build the case for an Employee Volunteer Program?

Latest Thinking in the Industry

We've gathered research studies involving employee volunteering, community involvement, social responsibility and corporate citizenship. Need to build the case for an Employee Volunteer Program? This is the place to start.


CECP: Shaping the Future - Solving Social Programs Through Business Strategy
CECP presents this study which is the result of a collaborative project with McKinsey & Company. The report draws on over a dozen interviews with leading global CEOs to develop a pathway to sustainable value creation from a company's corporate social responsibility program in 2020.
UnitedHealthcare® / VolunteerMatch Do Good Live Well Study
What are the physical and mental health benefits of volunteering? Are those who serve happier and healthier than those who don't? What are their attitudes toward workplace volunteering? In order to educate the public about volunteering and its associated benefits, UnitedHealthcare® partnered with VolunteerMatch to gather insights on the power of volunteering on personal well-being.


Fidelity® Charitable Gift Fund Volunteerism and Charitable Giving in 2009
Americans who volunteer their time and skills to nonprofit organizations donate an average of 10 times more money to charity than people who don't volunteer, according to this study from Fidelity® Charitable Gift Fund and VolunteerMatch.
Building Reputation Here, There and Everywhere: Worldwide views on local impact of corporate responsibility
A joint report produced by the Boston College Center for Corporate Citizenship and Reputation Institute that explores statistics on the public's view of companies in 27 countries, looking at factors that appear to be shaping viewpoints of corporate reputation and responsibility across countries.
The State of Corporate Citizenship in the United States 2009: Weathering The Storm
The fourth biennial survey, produced by Boston College Center for Corporate Citizenship, studies the attitudes and actions of senior executives in small, medium and large businesses regarding corporate citizenship. The 2009 survey explores in greater depth the challenges of integrating corporate citizenship into core business practices and how tough economic times have impacted these practices.
Redefining Value in A New Economy
What does the recent economic turmoil hold for corporate social responsibility? From the 2009 VolunteerMatch Client Summit Keynote Address, Raphael Bemporad and Mitch Baranowski, Co-Founders of brand strategy firm BBMG, share new research on America's increasingly conscious consumers, best practices for meaningful employee engagement and actionable insights to build innovative, engaging and authentic brands from the inside out.


Past. Present. Future. The 25th Anniversary of Cause Marketing.
Cone, Inc., released their latest research, the 2008 Cone/Duke University Behavioral Cause Study and the 2008 Cone Cause Evolution Study. They updated their 15 years of longitudinal data examining Americans' expectations of companies to support causes, and they have captured actual behavioral data that proves cause can significantly impact actual consumer choice and increase sales. In celebration of the 25th anniversary of cause-related marketing, this report examines these findings, discusses the most significant cause-related milestones of the past 25 years, provides a look into the Socially Responsible Consumer and much more.
Tell Your Story: Extend Your Brand Through Corporate Social Responsibility
In a new seminar delivered in December, UC Berkeley Professor Kellie McElhaney shared research and examples of how companies can extend their brand with effective Corporate Social Responsibility programs that connect to a company's Core Business, Core Strengths and Tell a Story.


Nearly Two-thirds of Gen Y Employees Surveyed Prefer Companies that Let Them Volunteer Skills
New research shows that companies that help employees volunteer with nonprofit organizations could have a leg up with recruiting Generation Y (18-26 year-old) talent. Nearly two-thirds of the respondents (62%) in the 2007 Volunteer IMPACT survey by Deloitte & Touche USA said they would prefer to work for companies that give them opportunities to contribute their talents to nonprofit organizations.


Identifying Enablers of Nonprofit High Performance
Accenture surveyed 200+ nonprofit executives to get their perspectives on how individuals and businesses can better help nonprofits achieve higher levels of performance.
Corporate Volunteer Reporting Standards 2.0
One can not improve what is not measured, and one can not effectively measure and benchmark results without reporting standards. Understanding that, the Bay Area Corporate Volunteer Council working with local corporate leaders, including VolunteerMatch, initiated the development of standard definitions to measure community involvement, track trends, establish program benchmarks and encourage better practices.
Volunteers and Nonprofits Overlooking Opportunities to Maximize Impact
This survey, conducted by Deloitte & Touche USA LLP and the Points of Light Foundation of nonprofit executives and volunteers from corporate America, showed that nearly 9 out of 10 nonprofit leaders generally agree that volunteers' workplace skills are valuable. Working professionals shared a similar view, as 73% of them believe workplace skills are valuable to nonprofits.


Expanding the Boundaries
Volunteers of America and The Center for Corporate Citizenship at Boston College studied the aging of the nation's labor force and suggest ways the private and public sectors can tap into the talent and energy of the Baby Boom generation to invigorate volunteer programs and prepare others for a lifetime of volunteering.
How Volunteering Shapes Professional Success
Volunteerism is powerful because it is a catalyst for leadership. As this study makes clear, volunteerism translates directly into leadership skills that benefit participants' professional development, and indirectly benefits employers and the community at large. Both the community and the workplace are enhanced and enriched when community service is encouraged and rewarded, in other words.
Measuring Corporate Volunteerism
VolunteerMatch was pleased to be the lead sponsor of a 2005 research study by LBG Associates that highlights the commitment leading U.S. corporations are making to volunteerism and introduces a new model for understanding the key components of success.
Measuring Employee Volunteer Programs: The HR Model
The Center for Corporate Citizenship at Boston College and the Points of Light Foundation undertook this study to examine the value-added benefits of employee volunteering specific to achieving human resources goals.
State of Corporate Citizenship
The biennial "State of Corporate Citizenship" research and report is published by the Business Civic Leadership Center of the U.S. Chamber of Commerce in partnership with the Center for Corporate Citizenship at Boston College and with support from The Hitachi Foundation. It takes an in-depth look at the attitudes and behaviors of business executives from small, medium and large businesses from across the United States.
Value of Volunteer Time
The value of volunteer time is based on the average hourly earnings of all production and nonsupervisory workers on private nonfarm payrolls (as determined by the Bureau of Labor Statistics). Independent Sector increases this figure by 12 percent to estimate for fringe benefits.
Volunteering in the United States
The Bureau of Labor Statistics includes a volunteer supplement to its Current Population Survey. The purpose of the volunteer supplement is to obtain information on the incidence of volunteering and the characteristics of volunteers in the United States. In 2005, 65.4 million people volunteered at least once between September 2004 and September 2005.


How the Internet Has Changed Volunteering
Based on VolunteerMatch research and published in The Journal of Volunteer Administration, this study examines how the internet is changing the process and experience of volunteering for both volunteers and nonprofits.
Volunteer Management Capacity in America's Charities and Congregations
Volunteers can boost the quality of services in charities and congregations while reducing costs. However, these organizations are not always fully equipped to make the most of their volunteers.
VolunteerMatch User Feedback Study
In partnership with Peter D. Hart Research Associates, VolunteerMatch surveyed over a thousand nonprofits and volunteers to better understand who they are, what they think about volunteerism and why they are using VolunteerMatch.